FAQs

Feel free to give us a call with any questions, click the link below to be connected to a team member.

How long will it take my carpet to dry?

Normal drying time can vary from 2 hours up to 24 hours, depending on the humidity level in the air, air movement, and room temperature. The application of Scotchgard will increase the drying time.

How long will it take my furniture to dry?

Normal dry time for furniture is 8 to 24 hours depends on the material humidity level in the air, air movement, and room temperature.

How big is an area?

Typically, an area is a room that is up to 300 square feet (that is 15 x 20). Living room/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas.

Will carpet cleaning kill flees and other bugs?

We cannot guarantee carpet cleaning will get rid of all the fleas. We usually recommend that the customer kill the adult fleas first by whichever method they prefer. This is something that a professional exterminator might be able to help with.

How do we cleaning your carpet?

We use a process called hot water extraction to clean carpet, which is often referred to as steam cleaning because of the steam you see as we clean. We use an engine driven cleaning machines to deep clean. These machines push hot water into your carpet to release any dirt deep within the fibers, then extract the water and remove the dirt. The powerful suction removes a significant amount of water so your carpet will dry within hours.